Industry work
Voice AI in production
Engineering a healthcare voice agent with real-time scheduling integrations.
2025–2026Role period
The work
Took a healthcare voice agent from prototype through enterprise production. Deployed across 550+ clinic phone lines serving millions of patients, with secure real-time scheduling integration into Epic.
Context
Voice AI, evaluation, and enterprise systems.
Scope
Forward Deployed AI Scientist at BCG; engineer taking a healthcare voice agent from prototype to enterprise production.
Confidentiality
Client source code and implementation details are not publicly shared.